Shipping policy

1. Shipping Processing Time All orders are processed within 7 business days (excluding weekends and holidays) after receiving payment confirmation. 

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on the shipping method selected.

Delays due to unforeseen circumstances (e.g., weather, carrier delays) may occur, and we appreciate your patience.

3. Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with tracking details once your order has shipped. 

4. Shipping Restrictions We currently ship to US customers only. We do not ship to P.O. Boxes or APO/FPO addresses.

5. Damages & Lost Packages We are not responsible for lost or damaged packages once they have left our facility. If your package arrives damaged, please contact the shipping carrier to file a claim. If you need assistance, reach out to our customer service team at info@zenproaesthetics.com.

7. Returns & Exchanges For information on returns and exchanges, please refer to our Return Policy.

8. Contact Information If you have any questions regarding our shipping policy, please contact us at: info@zenproaesthetics.com.